Data protection declaration
Unless stated otherwise below, the
provision of your personal data is neither legally nor contractually
obligatory, nor required for conclusion of a contract. You are not
obliged to provide your data. Not providing it will have no
consequences. This only applies as long as the processing procedures
below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.
Contact
Responsible person/Data protection officer
Contact us at any time. The person responsible for data processing is:
Suijker Textil,
Artlandstraße 74,
49610 Quakenbrück,
Deutschland,
05431/93234,
datenschutz@aktivstoffe.de
You can contact our data protection officers directly at: datenschutz@aktivstoffe.de
Proactive contact of the customer by e-mail
If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.
Collection and processing when using the contact form
When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request.
In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.
Customer account Orders
Customer account
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you.
Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
Advertising
Use of your email address for mailing of newsletters
We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor.
Use of your email address for mailing of direct marketing
We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our own goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You must provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing will be carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing. You can object to this use of your email address at any time by contacting us. You will find the contact details for exercising your right to object in our imprint. You can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.
Use of Mailjet
We use the services of Mailjet GmbH (Alt Moabit 2, 10557 Berlin, Germany) for sending newsletters as part of commissioned data processing.
We forward the information you provide during newsletter registration (email address, and, if applicable, first and last name) to Mailjet. Data processing serves the purpose of sending newsletters and their statistical evaluation.
To analyze newsletter campaigns, the sent email newsletters contain a 1x1 pixel graphic (tracking pixel) and/or a tracking link. This allows us to determine whether you have opened the newsletter and, if applicable, clicked on integrated links. In this context, your personal data such as IP address, browser type and device, and the time of opening may also be collected. Usage profiles can be created under a pseudonym from this data. The collected data is not used to identify you personally but solely for statistical evaluation to improve newsletter campaigns.
The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our legitimate interest in a targeted, effective, and user-friendly newsletter system. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
Further information and Mailjet's privacy policy can be found at: https://www.mailjet.com/legal/privacy-policy/
Shipping companies Merchandise management
Forwarding of your email address to shipping companies for information on shipping status
We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.
Use of an external merchandise management system
We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to
Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg
Payment service providers
Use of PayPal Express
Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").
The processing of data enables us to offer you the option of paying via the PayPal Express payment service.
To integrate this payment service it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet browser to be recognised.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.
By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.
Further information on data processing when using the Paypal Express payment service can be found here in the associated data privacy policy.
The use of PayPal Check-Out
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l.
et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on
our website. The data processing serves the purpose of being able to
offer you payment via the payment service. With the selection and use of
payment via PayPal, credit card via PayPal, direct debit via PayPal or
"Pay Later" via PayPal, the data required for payment processing is
transmitted to PayPal in order to be able to fulfill the contract with
you with the selected payment method. This processing is based on Art. 6
para. 1 lit. b DSGVO.
Cookies may be stored that enable your browser to be recognised. The
resulting data processing is carried out on the basis of Art. 6 para. 1
lit. f GDPR due to our legitimate interest in a customer-oriented range
of varying payment methods. On grounds relating to your
particular situation, you have the right to object at any time to this
processing of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.
For individual payment methods such as credit card via PayPal, direct
debit via PayPal or "Pay later" via PayPal, PayPal reserves the right,
if necessary, to obtain credit information on the basis of
mathematical-statistical methods using credit agencies. For this
purpose, PayPal transmits the personal data required for a credit check
to a credit agency and uses the information received about the
statistical probability of a payment default for a weighed decision on
the establishment, implementation or termination of the contractual
relationship. The credit information may include probability values
(score values), which are calculated on the basis of scientifically
recognized mathematical-statistical methods and in the calculation of
which, among other things, address data are included. Your interests
worthy of protection are taken into account in accordance with the
statutory provisions. The data processing serves the purpose of credit
assessment for a contract initiation. The processing is carried out on
the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate
interest in protecting against payment default when PayPal makes advance
payments.
You have the right to object at any time to this processing of personal
data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising
from your particular situation by notifying PayPal. The provision of the
data is necessary for the conclusion of the contract with the payment
method requested by you. Failure to provide it will result in the
contract not being concluded with the payment method you have chosen.
Local third-party providers
When paying via the payment method of a local third-party provider, the
data required for payment processing is transmitted to PayPal. This
processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. For
the execution of this payment method, the data may then be forwarded by
PayPal to the respective provider. This processing takes place on the
basis of Art. 6 para. 1 lit. b DSGVO. Local third-party providers may
be, for example:
-
Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
-
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
-
giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany)
Purchase on account via PayPal
When paying via the payment method purchase on account, the data
required to process the payment is first transmitted to PayPal. For the
execution of this payment method, the data is then transmitted by PayPal
to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in
order to be able to fulfill the contract with you with the selected
payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
Ratepay may conduct a credit check on the basis of
mathematical-statistical methods using credit agencies according to the
procedure already described above. The data processing serves the
purpose of credit assessment for contract initiation. The processing is
carried out on the basis of Art. 6 (1) lit. f DSGVO from our overriding
legitimate interest in protecting against payment default when Ratepay
makes advance payments. For more information on data protection and
which credit agencies Ratpay uses, please visit https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please see the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of the payment service provider Stripe
On our website we use the Stripe payment service of Stripe Payments
Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin,
Ireland). The data processing serves the purpose of offering you payment
via the payment service. By selecting and using Stripe, the data
required for payment processing is transmitted to Stripe in order to be
able to fulfil the contract with you with of the selected payment
method. This processing is carried out on the basis of Art. 6 para. 1
lit. b GDPR.
If required, Stripe reserves the right to obtain a credit report on the
basis of mathematical-statistical procedures using credit rating
agencies. For this purpose, Stripe transmits the personal data required
for credit assessment to a credit rating agency and uses the obtained
information on the statistical probability of payment default in order
to reach a reasonable decision on the establishment, implementation or
termination of the contractual relationship. The credit report may
contain probability values (score values) which are calculated on the
basis of scientifically recognised mathematical-statistical methods and
include, among other things, address data. Your legitimate interests
will be taken into account in accordance with the legal requirements.
The data processing serves the purpose of a credit check for contract
initiation. The processing is carried out on the basis of Art. 6 para. 1
lit. f GDPR due to our overriding legitimate interest in protection
against payment default if Stripe pays in advance.
For reasons that arise from your particular situation, you have the
right to object to the processing of your personal data carried out on
the basis of Art. 6 para. 1 lit. f GDPR at any time by notifying Stripe.
The provision of the data is necessary for the conclusion of the
contract with the payment method of your choice. Failure to provide such
data shall mean that the contract cannot be concluded with the payment
method you have selected.
All Stripe transactions are subject to Stripe Privacy Policy. You can find these at https://stripe.com/de/privacy
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.
Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser:
https://support.google.com/accounts/answer/61416?hl=enMicrosoft Edge:
https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferencesSafari:
https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mactechnically necessary cookies
Insofar as no other information is given in the data protection
declaration below we use only these technically necessary cookies
cookies to make our offering more user-friendly, effective and secure.
Cookies also allow our systems to recognise your browser after a page
change and to offer you services. Some functions of our website cannot
be offered without the use of cookies. These services require the
browser to be recognised again after a page change.
The use of cookies or comparable technologies is carried out on the
basis of Art. 25 para. 2 TDDDG. Processing is carried out on the basis
of art. 6 (1) lit. f GDPR due to our largely justified interest in
ensuring the optimal functionality of the website as well as a
user-friendly and effective design of our range of services.
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Use of the Shopware Cookie Consent Manager
We use the Cookie Consent Manager of shopware AG (Ebbinghoff 10, D-48624 Schöppingen, Germany; "Shopware") on our website.
The tool enables you to give your consent to data processing via the
website, in particular to set cookies, as well as to make use of your
right of revocation for consents already given. The data processing
serves the purpose of obtaining and documenting necessary consents to
data processing and thus to comply with legal obligations. Cookies may
be deployed for this purpose. User information, including your IP
address, is collected and transmitted to Shopware. This data will not be
passed on to any other third parties.
The data processing is carried out on the basis of Article 6(1)(c) GDPR to comply with a legal obligation.
For more information about Shopware’s privacy policy, please visit: https://www.shopware.com/de/datenschutz/.
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
You can lodge a complaint with, among others, the supervisory authority responsible for us, which you may reach at the following contact details:
Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover
Tel.: +49 511 1204500
Fax: +49 511 1204599
E-Mail: poststelle@lfd.niedersachsen.de
Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.
If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection is successful, we will no longer process the personal data for the purposes of direct advertising.
last update: 22.10.2024